• All packages are shipped from Los Angeles, CA within 2 business days of the order date.
  • A shipping confirmation email with a tracking number will be sent once the package ships.


  • Returns of full-price merchandise must be made within 7 days of purchase.
  • We accept returns of products shipped within the United States only.
  • Customers are eligible to receive full refund of unused and unopened products. However, customers are responsible to pay for the return postage.
  • Used, opened, and/or final sale items cannot be returned and refunded. All original packaging must be intact.
  • Returns will be honored within 7 days of the original purchase date and will be refunded in the original form of payment.
  • Surprise sale and select promotions are considered final sale merchandise and cannot be returned.
  • We are unable to support exchanges through our online store.
  • In the case of items damaged during shipment, please immediately contact our customer care department at We will work with our customers to replace the items as fast as possible. If we are able to locate a replacement, we will send it at no charge to the customers.